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Emergency copper pipe repair work on a Sydney brick wall

Burst pipes, gas leaks and sewer overflows, day or night

Emergency Plumber Sydney, 24/7 for Real Emergencies

Call (02) 9538 7878Get a free quote

Licensed & Insured · NSW Lic. 489072C · 5.0★ across 105 Google Reviews

Licensed

NSW Lic. 489072C

Insured

$10M public liability

Same-day

Response across Sydney

5-star rated

105 Google reviews

Get a fast quote — we'll call you back today

2 fields. 60 seconds. Same-day response across Sydney.

If water is pouring into your home or you can smell gas, call (02) 9538 7878 now, day or night. Help Plumbing is an emergency plumber Sydney homes can reach 24/7 from our base in Earlwood. You'll speak to a licensed plumber, not a call centre, who talks you through making it safe and gives you a time. We'll also tell you if it can safely wait until the morning.

What counts as a plumbing emergency

These are the calls our emergency plumber Sydney line is for:

  • A burst pipe with water spraying or flooding. See burst pipe repairs.
  • A gas smell or a suspected gas leak.
  • Sewage coming up through a shower, floor waste or gully, or overflowing inside. See blocked drains.
  • A hot water unit leaking heavily or flooding the laundry. See hot water repairs.
  • No water at all to the property.
  • An overflowing toilet that won't stop, when it's the only toilet in the house.

These are the emergency residential plumbing calls we take day and night. For any of them, call an emergency plumber. Sydney Water and the gas network also run their own fault lines for problems on the street side of your meter.

What can wait until the morning

These can usually wait for a booking in standard hours, Monday to Friday 7am to 3pm and Saturday 7am to 12pm:

  • A dripping tap or a running toilet.
  • A slow drain that's still draining.
  • One blocked toilet when there's a second one in the house.
  • No hot water, as long as the unit isn't leaking.

If you're not sure, call. We'll tell you whether it needs an after-hours visit. A good emergency plumber Sydney homeowners can trust will tell you when it can wait.

What to do before we arrive

  • Water. Turn it off at the main stop tap next to the meter, usually at the front of the property.
  • Hot water. Switch off the hot water circuit at the switchboard for an electric unit, or turn the unit's gas control to off for gas.
  • Gas smell. Turn off the gas at the meter if it's safe, open the windows, don't use electrical switches or flames, and leave. If the smell is strong, call 000.
  • Photos. Take photos of the damage for your insurer.

Our emergency plumber Sydney line will talk you through each step while we're on the way.

How our 24/7 emergency plumbing service works

When you call our emergency plumber Sydney line, this is what happens:

  1. Call (02) 9538 7878. You speak to a licensed plumber.
  2. Triage. We work out how urgent it is and talk you through making it safe.
  3. Attend. We give you a time and come out.
  4. Make safe, then fix. We stop the damage first, then repair it. If the full repair has to wait for parts, we make it safe tonight and quote the full fix for the next business day.
  5. Paperwork. You get an itemised invoice for your insurer.

Our emergency plumber service runs every night, weekend and public holiday. We're a 24-hour plumber Sydney homes can call any night of the week, and that's what 24 hour emergency plumbing service Sydney wide should mean: a licensed plumber on the phone, a time, and a fixed price before work starts.

Gas emergencies

Gas is the one emergency where you leave first and call second. Turn off the gas at the meter if it's safe, open the windows on the way out, and don't use switches, phones or lighters inside. Once you're outside, call us. Our team includes licensed gas fitters, and gas calls go to the front of the queue at any emergency plumber Sydney homes should rely on. If the smell is strong or someone feels unwell, call 000.

No water at all

If no tap in the house works, check with a neighbour first. If they're out too, it's likely a supply problem on the street side, and that's Sydney Water's to fix. If it's only your property, the cause could be a closed or failed valve, a burst on your side or a meter problem. Call our emergency plumber Sydney line and we'll find it. Turn off any taps that were open when the water stopped, so nothing floods when the supply comes back.

The price before we start

Day or night, you get a fixed price for the repair before any work starts. An after hours plumber Sydney homeowners call should give the price before starting, and any 24 hour emergency plumber Sydney residents call should tell you the cost before any work goes ahead.

Emergency plumbing company or local plumber?

At night, every emergency plumbing company can look the same online. A few checks help:

  • Who turns up. Some emergency plumbing contractors take the call and pass the job on. Ask who will actually come.
  • Licence. Ask for the licence number. Ours is NSW Plumbing Licence 489072C.
  • Price. Get the price before work starts.
  • Reviews. Help Plumbing is rated 5.0 stars on Google from 105 reviews.

We're a local emergency plumber. Sydney's Inner West is home, and Thomas and James answer the phone themselves.

Emergency plumber Sydney areas we cover

We're based in Earlwood, so the Inner West and St George are closest.

  • Inner West. An emergency plumber Inner West homes can call, from Marrickville to Burwood. We're also the emergency plumber Inner West Sydney residents can reach day or night from just down the road in Earlwood.
  • St George. An emergency plumber St George homes can call, from Bexley to Rockdale.
  • Eastern Suburbs. An emergency plumber Eastern Suburbs homes can reach, on the same 24/7 line as any emergency plumber Sydney Eastern Suburbs apartments need.
  • Western Sydney and the Hills District. An emergency plumber Western Sydney homes can call, and an emergency plumber Hills District households can book.
  • Blue Mountains. An emergency plumber Blue Mountains homes can call. Our emergency plumbing services Blue Mountains residents use come from Earlwood, so we'll give you a realistic arrival time.

Response times depend on where you are and the time of night, so we give you a time when you call. For a 24/7 plumber Sydney homes can reach at any hour, call (02) 9538 7878. For everything else we do, see our home page.

Suburbs we service for Emergency Plumbing

All 97 suburbs — same-day response, upfront pricing.

Get a free quote for emergency plumbing

Same-day service available, with typical 1-hour response on urgent plumbing issues. We aim to respond to all enquiries within 1–2 business hours.

Or call directly: (02) 9538 7878

Emergency plumber Sydney FAQs

Are you really 24/7?

Yes. Our 24/7 emergency plumber line is answered by a licensed plumber every night, weekend and public holiday.

How fast can you get here?

It depends on where you are and the time of night. We'll give you a time when you call, and every emergency plumber Sydney call is triaged so gas leaks, burst pipes and sewage overflows come first.

Will my insurance cover it?

Many policies cover sudden damage like a burst pipe, but not gradual leaks. Check your policy. We give you an itemised invoice for your claim, but we don't deal with insurers directly.

Can you make it safe tonight and fix it later?

Yes. It's a common call for an emergency plumber. Sydney homes often just need the water off and the damage stopped tonight, with the full repair done the next business day.

Call now — (02) 9538 7878